Best Return Drop-Off Locations in Dallas-Fort Worth

Finding the right drop-off location can mean the difference between a 5-minute errand and a 45-minute ordeal. We've scoured the DFW metroplex to find the best spots for every major carrier.

UPS Drop-Off Locations

Best UPS Stores in DFW

Lowest Wait Times:

1. UPS Store - Preston Hollow (Dallas)

   • Address: 8611 Hillcrest Rd
   • Best times: Weekday mornings
   • Pro tip: Ample parking in back

2. UPS Store - Southlake

   • Address: 1256 Main St
   • Best times: Before noon
   • Pro tip: Never crowded on Tuesdays

3. UPS Store - Las Colinas (Irving)

   • Address: 5950 N MacArthur Blvd
   • Best times: 9-11 AM
   • Pro tip: Business district = business crowd leaves by 5

UPS Access Points (Faster Alternative)

Skip the UPS Store entirely! UPS Access Points are often in local businesses with shorter lines:

• CVS locations - Many accept UPS packages
• Michaels - Great for larger items
• Advance Auto Parts - Quick in-and-out

FedEx Drop-Off Locations

Top FedEx Offices

1. FedEx Office - Uptown Dallas

   • Address: 3699 McKinney Ave
   • Best times: Early morning
   • Pro tip: Self-service kiosks are faster

2. FedEx Office - Fort Worth Downtown

   • Address: 420 Throckmorton St
   • Best times: After lunch rush
   • Pro tip: Free parking validation

3. FedEx Office - Plano Legacy

   • Address: 5800 Legacy Dr
   • Best times: 10 AM or 3 PM
   • Pro tip: Multiple service counters = faster

FedEx Drop Boxes

For prepaid returns, use a drop box:

• No waiting
• 24/7 access
• Find them at Walgreens, Dollar General, and many office buildings

Amazon-Specific Locations

Kohl's Returns (Best for Amazon)

Kohl's is often the easiest option for Amazon returns:

Top Kohl's for Returns:

1. Kohl's - NorthPark Area (Dallas)

   • Why: Dedicated return counter
   • Bonus: $5 Kohl's Cash for every return

2. Kohl's - Hulen Mall Area (Fort Worth)

   • Why: Large customer service area
   • Bonus: Easy highway access

3. Kohl's - Stonebriar (Frisco)

   • Why: Usually not crowded
   • Bonus: Great mall food court nearby

Amazon Lockers

For smaller returns:

Best Amazon Locker Locations:

• Whole Foods stores (10+ locations in DFW)
• 7-Eleven stores
• GNC stores
• Rite Aid locations

Whole Foods Drop-Off

Every Whole Foods in DFW accepts Amazon returns:

• No packaging needed
• Quick processing
• You're there anyway for groceries

USPS Drop-Off Locations

Post Offices with Shorter Lines

1. USPS - Lake Highlands Station (Dallas)

   • Best times: Right at 9 AM opening
   • Avoid: Saturday mornings

2. USPS - Alliance Gateway (Fort Worth)

   • Best times: Midweek afternoons
   • Pro tip: Newer facility, more staff

3. USPS - Legacy Station (Plano)

   • Best times: 2-4 PM
   • Avoid: First of the month

USPS Blue Collection Boxes

For prepaid return labels:

• Find one near you at usps.com
• Check pickup times (usually 5 PM)
• Best for small, flat packages

Pro Tips by Area

Dallas Residents

Best overall: Kohl's at NorthPark or Preston Hollow UPS Store Quick stops: Amazon Lockers at Whole Foods locations Avoid: Downtown locations during business hours

Fort Worth Residents

Best overall: Kohl's Hulen or Ridgmar area Quick stops: FedEx drop boxes at Walgreens Avoid: UPS Store near TCU (always packed)

Plano/Frisco Residents

Best overall: Kohl's Stonebriar or UPS Store on Legacy Quick stops: Amazon Lockers everywhere Avoid: Weekend afternoons at any location

Arlington Residents

Best overall: Kohl's at Parks Mall area Quick stops: FedEx Office on Cooper Avoid: Anything near AT&T Stadium on event days

Time Comparison Chart

| Location Type | Avg Wait | Packaging Needed | Best For | |--------------|----------|------------------|----------| | Kohl's | 5-10 min | No | Amazon returns | | Amazon Locker | 2 min | Yes | Small items | | Whole Foods | 5 min | No | Amazon returns | | UPS Store | 15-25 min | Sometimes | Any UPS return | | FedEx Office | 10-20 min | Sometimes | FedEx returns | | Post Office | 20-45 min | Yes | USPS returns |

The Even Better Option

Of course, there's one drop-off location with:

• 0 minute wait time
• 0 minute drive time
• No packaging needed
• Works with ALL carriers

Your front porch.

That's what Returnful is all about. We pick up from your door and handle the drop-off for you. Check if we service your area at returnful.com/service-area.

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Know of a great drop-off spot we missed? Text us at 469-790-7579 and we'll add it to the guide!