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GuidesFebruary 9, 202513 min read

Label Didn't Print Correctly? How To Fix Return Problems (2025 Guide)

R

Returnful Team

Returnful Team

Label Didn't Print Correctly? How To Fix Return Problems (2025 Guide)
13 min read
Guides

Label Didn't Print Correctly? How To Fix Return Problems (2025 Guide)

Return label printing problems are frustrating but fixable. This guide shows you how to fix printing issues, reprint labels, and complete your return successfully.

Common Printing Problems

Problem 1: Label Won't Print

Symptoms:

  • Nothing prints
  • Printer not responding
  • Error message
  • No output

Causes:

  • Printer not connected
  • Out of ink/toner
  • Wrong printer selected
  • Driver issues

Solutions:

  • Check printer connection
  • Replace ink/toner
  • Select correct printer
  • Update drivers
  • Try different printer

Problem 2: Label Prints Blurry

Symptoms:

  • Text unclear
  • Barcode unreadable
  • Blurry print
  • Poor quality

Causes:

  • Low ink/toner
  • Wrong print settings
  • Printer issues
  • Paper quality

Solutions:

  • Replace ink/toner
  • Check print quality settings
  • Use high quality mode
  • Use good paper
  • Clean print head

Problem 3: Label Cuts Off

Symptoms:

  • Text cut off
  • Barcode incomplete
  • Missing information
  • Incomplete print

Causes:

  • Wrong paper size
  • Print settings
  • Printer margins
  • Scaling issues

Solutions:

  • Use 8.5x11 paper
  • Check print settings
  • Adjust margins
  • Use "Fit to page"
  • Check scaling

Problem 4: Label Too Small/Large

Symptoms:

  • Label too small
  • Label too large
  • Wrong size
  • Scaling issues

Causes:

  • Print scaling
  • Paper size
  • Print settings
  • PDF settings

Solutions:

  • Adjust scaling
  • Use correct paper size
  • Check print settings
  • Use "Actual size"
  • Adjust PDF view

Problem 5: Barcode Won't Scan

Symptoms:

  • Barcode unreadable
  • Won't scan
  • Blurry barcode
  • Poor quality

Causes:

  • Low print quality
  • Blurry print
  • Wrong settings
  • Printer issues

Solutions:

  • High quality print
  • Replace ink/toner
  • Clean print head
  • Use good paper
  • Check settings

How to Fix Printing Problems

Solution 1: Check Printer

Steps:

  1. Check printer is on
  2. Check connection
  3. Check ink/toner levels
  4. Check paper
  5. Test print

Why:

  • Basic checks first
  • Often simple issues
  • Quick fixes
  • Resolves many problems

Solution 2: Reprint Label

Steps:

  1. Go to Your Orders
  2. Click "Track Return"
  3. Click "Print Return Label"
  4. Re-download PDF
  5. Print again

Why:

  • Fresh download
  • May fix issues
  • Easy solution
  • Often works

Solution 3: Try Different Printer

Steps:

  1. Find another printer
  2. Library, office, friend
  3. Print from there
  4. Get label printed

Why:

  • May be printer issue
  • Alternative solution
  • Often works
  • Quick fix

Solution 4: Adjust Print Settings

Steps:

  1. Open print dialog
  2. Check settings
  3. Adjust quality
  4. Check paper size
  5. Adjust scaling
  6. Print

Why:

  • Settings may be wrong
  • Easy to fix
  • Often resolves
  • Quick solution

Solution 5: Use Different Browser

Steps:

  1. Try different browser
  2. Chrome, Firefox, Safari
  3. Download PDF
  4. Print from browser

Why:

  • Browser may be issue
  • Alternative method
  • Often works
  • Quick fix

Alternative Solutions

Solution 1: Switch to QR Code

If Printing Fails:

  • Cancel current return
  • Start new return
  • Select "UPS Store" or "Kohl's"
  • Get QR code instead

Benefits:

  • No printing needed
  • QR code on phone
  • Easy process
  • Fast solution

Process:

  • Cancel return (if possible)
  • Start new return
  • Choose store drop-off
  • Get QR code
  • No printing needed

Solution 2: Contact Amazon

If Can't Fix:

  • Contact customer service
  • Explain printing issue
  • Request new label
  • They can email new one

How to Contact:

  • Chat (fastest)
  • Phone: 1-888-280-4331
  • Email support
  • Explain situation

What They'll Do:

  • Email new label
  • Help troubleshoot
  • Provide solutions
  • Resolve issue

Solution 3: Use Pickup Service

If Printing Too Difficult:

  • Use return pickup service
  • We handle printing
  • We handle everything
  • No printing needed

Benefits:

  • No printing stress
  • We handle it
  • Easy process
  • Saves time

Cost:

  • $15-25 per return
  • Worth it for convenience
  • Saves time
  • Eliminates stress

Prevention Tips

Tip 1: Test Printer First

Best Practice:

  • Test print first
  • Check printer works
  • Verify quality
  • Then print label

Why:

  • Catch issues early
  • Fix before printing label
  • Better results
  • Less waste

Tip 2: Keep Printer Maintained

Best Practice:

  • Regular maintenance
  • Keep ink/toner stocked
  • Clean print head
  • Update drivers

Why:

  • Prevents issues
  • Better quality
  • Reliable printing
  • Less problems

Tip 3: Use Good Paper

Best Practice:

  • Use quality paper
  • Standard 8.5x11
  • Good quality
  • Appropriate weight

Why:

  • Better print quality
  • Less issues
  • Better results
  • Reliable

Tip 4: Check Settings

Best Practice:

  • Check print settings
  • Verify paper size
  • Check quality
  • Adjust if needed

Why:

  • Correct settings
  • Better results
  • Less issues
  • Reliable printing

Label Requirements

What Must Be Clear

Required Elements:

  • Barcode (must scan)
  • Return address
  • Shipping address
  • Tracking number
  • Order information

Check Before Using:

  • Barcode scans
  • All text readable
  • Complete information
  • Good quality

Quality Standards

Minimum Quality:

  • Barcode scannable
  • Text readable
  • Complete label
  • Good condition

If Not Met:

  • Reprint label
  • Fix issues
  • Ensure quality
  • Don't use poor print

The Bottom Line

Fixing label printing problems:

Common problems:

  • Won't print
  • Blurry print
  • Cuts off
  • Wrong size
  • Barcode won't scan

Solutions:

  • Check printer
  • Reprint label
  • Try different printer
  • Adjust settings
  • Use different browser

Alternatives:

  • Switch to QR code (no printing)
  • Contact Amazon (new label)
  • Use pickup service (we handle)

Prevention:

  • Test printer first
  • Keep maintained
  • Use good paper
  • Check settings

Requirements:

  • Barcode must scan
  • Text must be readable
  • Complete information
  • Good quality

Remember: Most printing problems are fixable. Check basics first, reprint if needed, or switch to QR code method (no printing required). If all else fails, contact Amazon or use a pickup service.

Having printing problems? Text Returnful at 469-790-7579 and we'll handle your return—no printing needed, we take care of everything.


Label won't print? Text us at 469-790-7579 and we'll handle your return—no printing, no packaging, no hassle.

R

Written by

Returnful Team

Part of the Returnful team, helping DFW residents save time on their online returns with same-day pickup service.

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