Label Didn't Print Correctly? How To Fix Return Problems (2025 Guide)
Return label printing problems are frustrating but fixable. This guide shows you how to fix printing issues, reprint labels, and complete your return successfully.
Common Printing Problems
Problem 1: Label Won't Print
Symptoms:
- Nothing prints
- Printer not responding
- Error message
- No output
Causes:
- Printer not connected
- Out of ink/toner
- Wrong printer selected
- Driver issues
Solutions:
- Check printer connection
- Replace ink/toner
- Select correct printer
- Update drivers
- Try different printer
Problem 2: Label Prints Blurry
Symptoms:
- Text unclear
- Barcode unreadable
- Blurry print
- Poor quality
Causes:
- Low ink/toner
- Wrong print settings
- Printer issues
- Paper quality
Solutions:
- Replace ink/toner
- Check print quality settings
- Use high quality mode
- Use good paper
- Clean print head
Problem 3: Label Cuts Off
Symptoms:
- Text cut off
- Barcode incomplete
- Missing information
- Incomplete print
Causes:
- Wrong paper size
- Print settings
- Printer margins
- Scaling issues
Solutions:
- Use 8.5x11 paper
- Check print settings
- Adjust margins
- Use "Fit to page"
- Check scaling
Problem 4: Label Too Small/Large
Symptoms:
- Label too small
- Label too large
- Wrong size
- Scaling issues
Causes:
- Print scaling
- Paper size
- Print settings
- PDF settings
Solutions:
- Adjust scaling
- Use correct paper size
- Check print settings
- Use "Actual size"
- Adjust PDF view
Problem 5: Barcode Won't Scan
Symptoms:
- Barcode unreadable
- Won't scan
- Blurry barcode
- Poor quality
Causes:
- Low print quality
- Blurry print
- Wrong settings
- Printer issues
Solutions:
- High quality print
- Replace ink/toner
- Clean print head
- Use good paper
- Check settings
How to Fix Printing Problems
Solution 1: Check Printer
Steps:
- Check printer is on
- Check connection
- Check ink/toner levels
- Check paper
- Test print
Why:
- Basic checks first
- Often simple issues
- Quick fixes
- Resolves many problems
Solution 2: Reprint Label
Steps:
- Go to Your Orders
- Click "Track Return"
- Click "Print Return Label"
- Re-download PDF
- Print again
Why:
- Fresh download
- May fix issues
- Easy solution
- Often works
Solution 3: Try Different Printer
Steps:
- Find another printer
- Library, office, friend
- Print from there
- Get label printed
Why:
- May be printer issue
- Alternative solution
- Often works
- Quick fix
Solution 4: Adjust Print Settings
Steps:
- Open print dialog
- Check settings
- Adjust quality
- Check paper size
- Adjust scaling
Why:
- Settings may be wrong
- Easy to fix
- Often resolves
- Quick solution
Solution 5: Use Different Browser
Steps:
- Try different browser
- Chrome, Firefox, Safari
- Download PDF
- Print from browser
Why:
- Browser may be issue
- Alternative method
- Often works
- Quick fix
Alternative Solutions
Solution 1: Switch to QR Code
If Printing Fails:
- Cancel current return
- Start new return
- Select "UPS Store" or "Kohl's"
- Get QR code instead
Benefits:
- No printing needed
- QR code on phone
- Easy process
- Fast solution
Process:
- Cancel return (if possible)
- Start new return
- Choose store drop-off
- Get QR code
- No printing needed
Solution 2: Contact Amazon
If Can't Fix:
- Contact customer service
- Explain printing issue
- Request new label
- They can email new one
How to Contact:
- Chat (fastest)
- Phone: 1-888-280-4331
- Email support
- Explain situation
What They'll Do:
- Email new label
- Help troubleshoot
- Provide solutions
- Resolve issue
Solution 3: Use Pickup Service
If Printing Too Difficult:
- Use return pickup service
- We handle printing
- We handle everything
- No printing needed
Benefits:
- No printing stress
- We handle it
- Easy process
- Saves time
Cost:
- $15-25 per return
- Worth it for convenience
- Saves time
- Eliminates stress
Prevention Tips
Tip 1: Test Printer First
Best Practice:
- Test print first
- Check printer works
- Verify quality
- Then print label
Why:
- Catch issues early
- Fix before printing label
- Better results
- Less waste
Tip 2: Keep Printer Maintained
Best Practice:
- Regular maintenance
- Keep ink/toner stocked
- Clean print head
- Update drivers
Why:
- Prevents issues
- Better quality
- Reliable printing
- Less problems
Tip 3: Use Good Paper
Best Practice:
- Use quality paper
- Standard 8.5x11
- Good quality
- Appropriate weight
Why:
- Better print quality
- Less issues
- Better results
- Reliable
Tip 4: Check Settings
Best Practice:
- Check print settings
- Verify paper size
- Check quality
- Adjust if needed
Why:
- Correct settings
- Better results
- Less issues
- Reliable printing
Label Requirements
What Must Be Clear
Required Elements:
- Barcode (must scan)
- Return address
- Shipping address
- Tracking number
- Order information
Check Before Using:
- Barcode scans
- All text readable
- Complete information
- Good quality
Quality Standards
Minimum Quality:
- Barcode scannable
- Text readable
- Complete label
- Good condition
If Not Met:
- Reprint label
- Fix issues
- Ensure quality
- Don't use poor print
The Bottom Line
Fixing label printing problems:
Common problems:
- Won't print
- Blurry print
- Cuts off
- Wrong size
- Barcode won't scan
Solutions:
- Check printer
- Reprint label
- Try different printer
- Adjust settings
- Use different browser
Alternatives:
- Switch to QR code (no printing)
- Contact Amazon (new label)
- Use pickup service (we handle)
Prevention:
- Test printer first
- Keep maintained
- Use good paper
- Check settings
Requirements:
- Barcode must scan
- Text must be readable
- Complete information
- Good quality
Remember: Most printing problems are fixable. Check basics first, reprint if needed, or switch to QR code method (no printing required). If all else fails, contact Amazon or use a pickup service.
Having printing problems? Text Returnful at 469-790-7579 and we'll handle your return—no printing needed, we take care of everything.
Label won't print? Text us at 469-790-7579 and we'll handle your return—no printing, no packaging, no hassle.
Written by
Returnful Team
Part of the Returnful team, helping DFW residents save time on their online returns with same-day pickup service.
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